Privacy Policy

Who we are;

Fen Farm Lincoln is used as an umbrella name to unite businesses located at Fen Farm, Skellingthorpe Road, Lincoln. 

Businesses include; 

  • Lincoln Holiday Homes – www.lincolnholidayhomes.co.uk
  • Lincoln Country Weddings Limited – www.lincolncountryweddings.co.uk
  • Co Club Lincoln – www.coclublincoln.co.uk
  • Jdezire Limited – www.Jdezire.co.uk

General Statement of Intent

Fen Farm Lincoln and all umbrella companies listed above take the privacy of their customers very seriously. This policy relates to all personal data requested, stored and used by Fen Farm Lincoln in the pursuance of its activities. Fen Farm Lincoln takes reasonable care of all personal information and ensures it is kept secure and prevents any unauthorised access or unlawful use of it. All information is processed in accordance with the applicable UK data protection legislation and The General Data Protection Regulation (GDPR).

Collection of personal information

Fen Farm Lincoln will request customers provide information at point of enquiry, booking, and at other times dependant on special events and activities, therefore the information requested will vary depending on the reason for the collection. The information provided includes, but is not limited to, name, telephone numbers, address, and email address. In some instances, the provision of certain information will be mandatory.

How we use your personal data

Contact forms – You may decide to get in touch using a contact form on our website, email or another method. Any information included will only be used to process your enquiry/ request or booking. 

Online booking – If you wish to book online your request will be processed through a third party website. 

Mailing list – If you join 

Storage of Personal Information

Fen Farm Lincoln stores information electronically. All electronic data is held in a secure manner. Please find the privacy policy of our booking system here – www.campmanager.com/Privacy-Policy/

Online payment data is processed and stored by a securely by Stripe – Please find their privacy policy here – stripe.com/gb/privacy/

We will never use nor pass your details onto any other 3rd party. 

Access to Personal Information

Customers have the right to access the information that Fen Farm Lincoln holds about them. In order to do this a written application is to be made to Joanne Wilkinson at Fen Farm Lincoln, Fen Farm, Skellingthorpe road, Lincoln, LN6 0SB or via email to hello@fenfarmlincoln.co.uk

Such information will be provided within 30 days.

Use of Personal Information

Fen Farm Lincoln will use personal information for the purpose of running the business. It is also used for the purpose of responding to enquiries and sending information customers and processing bookings. The website may contain links to other sites. Please be aware that  Fen Farm Lincoln is not responsible for the privacy practices of these sites and users are to be aware when they leave this website that they need to read the privacy statements applicable on the other sites they are linked to.

How long we retain your data

If you leave a comment or review, this data is retained indefinitely. 

Other personal data will be disposed of securely and permanently as required.

Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at www.aboutcookies.org which offers guidance for all modern browsers